Thank you for considering one of our courses.
Please note that once you purchase a course on the Cyber Astrida website, you automatically agree to our Privacy & Cookie Policy, Terms of Use, Rescheduling Policy, and Refund Policy.
The terms and conditions of our Refund Policy are as follows:
Cancellation by Cyber Astrida
- Cyber Astrida reserves the right to cancel a training program or change the location.
- In case Cyber Astrida cancels a training program, the registered attendee will receive a 100% refund. Else, as per the attendee’s request, the same fee can be adjusted towards one of three upcoming training programs and no additional fee will have to be paid.
Cancellation of Attendance for Classroom & Online Classroom Training by a Registered Attendee
| Cancellation Date | Amount Of Refund |
|---|---|
| Within 3 days from the date of payment made * *This will be void if the training date falls anywhere between 0-14 days of the training event | 100% refund |
| 15 days or more prior to a training event | $10 processing fee will be deducted |
| In between 0-14 days to a training event | No Refund |
| If Cyber Astrida cancels the scheduled training | We will reschedule the training at no extra cost / 100% Refund |
Requesting a Refund
- The request must be sent via email from the email address used to register on our website www.cyberastridia.com to buy the course. Please mail refund requests to hello@cyberastridia.com
- Please state the date of purchase, name of the course and purchase receipt details like order ID and transaction ID in the email.
- All refunds will be processed within 30 days of receipt of the refund request.
Rescheduling Policy
Thank you for considering one of our courses.
Please note that once you purchase a course on the Cyber Astrida website, you automatically agree to our Privacy & Cookie Policy, Terms of Use, Rescheduling Policy, and Refund Policy.
The terms and conditions of our Rescheduling Policy are as follows:
Rescheduling of a Training Event by Cyber Astridia
Cyber Astrida reserves the right to reschedule the date and time of a training program.
In case Cyber Astrida reschedules/postpones a training event, the options available to a registered attendee are:
- 100% refund will be made to the registered attendee, if the rescheduled dates do not fit in with his/her schedule. Refunds are made within 30 days of receiving a request for refund.
- The registered attendee can choose to attend another training class scheduled on a more convenient date in the future, at any scheduled location in the country in which he/she had originally enrolled. At the time of rescheduling, he or she should inform Cyber Astrida of availing this option. Advance intimation of 7 days prior to commencement of the upcoming course has to be given. The paid up fee will be adjusted for that course.
- The registered attendee can nominate a replacement in the rescheduled class. However, this nomination should be intimated to Cyber Astrida at least 3 days prior to the rescheduled event’s new date.
Rescheduling by a Registered Attendee
If due to unforeseen reasons, a registered attendee wishes to reschedule/postpone his or her attendance to a future date, rescheduling fees will be charged as mentioned below.
| Rescheduling Date | Rescheduling Fee |
|---|---|
| 7 or more days prior to the date of the original class | 10% of the registration fee of the upcoming class |
| 5 days prior to the date of the original class | 50% of the registration fee of the upcoming class |
| 3 days prior to the date of the original class | 75% of the registration fee of the upcoming class |
| Less than 3 days prior to the date of the original class | No rescheduling allowed |
The rescheduled course should be within a three-month period from the date of the original class.
Please note that any request to attend an upcoming course as part of the rescheduling arrangement should be sent at least 7 days prior to commencement of the upcoming course.
Rescheduling Procedure
The request must be sent via email from the email address used to register on our website www.cyberastridia.com to buy the course. Please mail rescheduling or refund requests to hello@cyberastridia.com.
Please state the date of purchase, name of the course and purchase receipt details like order ID and transaction ID in the email.
Please note that rescheduling is subject to availability of seats.